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As Im new to reloading, Im still learning the ins and outs of what products to buy and who to avoid. I learned this week that Frankford Arsenal has pretty $hitty quality control. I bought a impact bullet puller on Saturday, brought it home and realized it was missing one of the collar inserts. Tonight I drove back to the store and exchanged it for another one. (counted the inserts this time.)....well......I get home and actually took them out and realized they included a mismatched number of the specific collars. ( supposed to be 3 of each size, I got 4 of size 1 and only 2 of size 2)
Ill eat the gas and time for one defective product...but TWO in a ROW, back to back? Cmon. I emailed them tonight and asked that they mail me the proper part. Its only a 20 dollar tool, but its costing me three times as much in gas and time to fix this.
Has anybody else had QC problems with Frankford?
Ill eat the gas and time for one defective product...but TWO in a ROW, back to back? Cmon. I emailed them tonight and asked that they mail me the proper part. Its only a 20 dollar tool, but its costing me three times as much in gas and time to fix this.
Has anybody else had QC problems with Frankford?