So, here it is...
Let's say that you have decided to purchase an expensive item. You pay the entire sum, upfront, including shipping.(as one usually would, but alternative pay plans were offered) your check is cashed, the obligatory 2 week wait, blah, blah, blah... You had done your research on the seller, hearing only good things, with the exception of 'it may take a while'.... Fast forward 8 months since the check was cashed.... You still do not have all the merchandise promised and payed for. What you do have is SOME of the parts, and about 5 different emails and messages promising that the items 'will ship tomorrow', or 'by this weekend'... Let's say that the seller is one hell of a nice person, and you don't want to call them up and scream at them, IF they even decided to answer the call, or call you back. But, you are sick of waiting for something that was 'in stock' when you payed. I am willing to give anyone a little leeway, and I understand that life is what happens while you are busy making plans, but 8 months? It's not even the time frame I guess, it's the multiple promises that the items will ship, and then nothing... No phone call, no email.... So, I guess the question is, at what point is it acceptable for me to lose my patience? Again, we are talking a pretty good chunk of change, not $50. I am sure that some of you sharper fellas will figure out the who's and what's of the situation, and if you do, understand that I left out many details because I am not interested in damaging anyone reputation. I am just looking for some suggestions on how to handle the matter from here....
Let's say that you have decided to purchase an expensive item. You pay the entire sum, upfront, including shipping.(as one usually would, but alternative pay plans were offered) your check is cashed, the obligatory 2 week wait, blah, blah, blah... You had done your research on the seller, hearing only good things, with the exception of 'it may take a while'.... Fast forward 8 months since the check was cashed.... You still do not have all the merchandise promised and payed for. What you do have is SOME of the parts, and about 5 different emails and messages promising that the items 'will ship tomorrow', or 'by this weekend'... Let's say that the seller is one hell of a nice person, and you don't want to call them up and scream at them, IF they even decided to answer the call, or call you back. But, you are sick of waiting for something that was 'in stock' when you payed. I am willing to give anyone a little leeway, and I understand that life is what happens while you are busy making plans, but 8 months? It's not even the time frame I guess, it's the multiple promises that the items will ship, and then nothing... No phone call, no email.... So, I guess the question is, at what point is it acceptable for me to lose my patience? Again, we are talking a pretty good chunk of change, not $50. I am sure that some of you sharper fellas will figure out the who's and what's of the situation, and if you do, understand that I left out many details because I am not interested in damaging anyone reputation. I am just looking for some suggestions on how to handle the matter from here....