eBay is in business to make money, not make you happy. It will support whichever person in a dispute will have the greatest economic impact on eBay's earning potential. If they can continue to make money on the guy you complained about, and are not in danger of losing money due to your complaint - you're out of luck.
If any part of your transaction was handled through U.S. Postal Service, go to them for help. Postal fraud is a serious charge.
If any part of your transaction was handled through U.S. Postal Service, go to them for help. Postal fraud is a serious charge.