Just as the old saying goes: Caveat Emptor.
Thankfully the item, a set of Dirty Harry DVD's is only $52.07 postpaid. After 60 days non performance, Ebay offers me a paltry $14.00 to settle the claim, provided I rescind all my rights of recourse against Ebay or The Seller. After spending an hour today online with a Customer Service Representative at Ebay (real good at copying/pasting Ebay policy) I asked for the Manager, and got an email address to which the following was sent:
"Be advised I do not accept Ebay's dispute consoles
standard resolution. I spent US$52.07 including
postage paid and deposited by your registered seller
xxxxx xxxxx Trail, NC 28079, and also in
the State of Florida.
I do not accept the Ebay resolution refund of some
$14.00 and change. Any fees should be directed to the
Seller's account, the party that did not perform the
terms of the contract. Why should I be penalized under
the terms of so called Ebay Policy?
Mxxxx Mxxx does a high volume of trading. It would
appear that Ebay is protecting an esteemed power
seller with over 283,454 transactions. However, in the
last 12 months there are over 4,972 negative
feedbacks. I just placed another negative feedback
today, just one of 223 alone in the last 30 days. Most
of those feedbacks reflect non performance by Mxxxx
Mxxx.
It seems to me that Mxxxx Mxxx is a real liability for
Ebay. Why would you want to continue doing business
with a company that falsely accuses your better
customers with non payment stike slander? I asked them
repeatedly to check their accounts receivables. I have
written proof from the U.S. Post Office that they
deposited my money. Why can't Mxxxx Mxxx behave
responsibly and honor this transaction?
Why does Ebay allow Mxxxx Mxxx (a/k/a Mxxxx Mxxx) to
continue trading?
I won't consider doing more business on Ebay until I
recieve my Items or my money, including postage, is
refunded. My personal policy is now to close all old
business. If these matters are not honored, I will
close my account without surrendering my rights under
applicable State and Federal law.
90 day's lapse and Ebay's Policy does not allow for my
claim to continue under Ebay's so-called policy as
rescinded by default; be advised I do not waive my
rights under State and Federal Law for any reasonable
period of time. You might want your legal consul to
consider my rights under 18 USC and all other
applicable state and federal statutes and laws that
are already in place to protect the consumer.
Your policy department should consider mitigating this
problem properly."
F&c# Ebay!
Thankfully the item, a set of Dirty Harry DVD's is only $52.07 postpaid. After 60 days non performance, Ebay offers me a paltry $14.00 to settle the claim, provided I rescind all my rights of recourse against Ebay or The Seller. After spending an hour today online with a Customer Service Representative at Ebay (real good at copying/pasting Ebay policy) I asked for the Manager, and got an email address to which the following was sent:
"Be advised I do not accept Ebay's dispute consoles
standard resolution. I spent US$52.07 including
postage paid and deposited by your registered seller
xxxxx xxxxx Trail, NC 28079, and also in
the State of Florida.
I do not accept the Ebay resolution refund of some
$14.00 and change. Any fees should be directed to the
Seller's account, the party that did not perform the
terms of the contract. Why should I be penalized under
the terms of so called Ebay Policy?
Mxxxx Mxxx does a high volume of trading. It would
appear that Ebay is protecting an esteemed power
seller with over 283,454 transactions. However, in the
last 12 months there are over 4,972 negative
feedbacks. I just placed another negative feedback
today, just one of 223 alone in the last 30 days. Most
of those feedbacks reflect non performance by Mxxxx
Mxxx.
It seems to me that Mxxxx Mxxx is a real liability for
Ebay. Why would you want to continue doing business
with a company that falsely accuses your better
customers with non payment stike slander? I asked them
repeatedly to check their accounts receivables. I have
written proof from the U.S. Post Office that they
deposited my money. Why can't Mxxxx Mxxx behave
responsibly and honor this transaction?
Why does Ebay allow Mxxxx Mxxx (a/k/a Mxxxx Mxxx) to
continue trading?
I won't consider doing more business on Ebay until I
recieve my Items or my money, including postage, is
refunded. My personal policy is now to close all old
business. If these matters are not honored, I will
close my account without surrendering my rights under
applicable State and Federal law.
90 day's lapse and Ebay's Policy does not allow for my
claim to continue under Ebay's so-called policy as
rescinded by default; be advised I do not waive my
rights under State and Federal Law for any reasonable
period of time. You might want your legal consul to
consider my rights under 18 USC and all other
applicable state and federal statutes and laws that
are already in place to protect the consumer.
Your policy department should consider mitigating this
problem properly."
F&c# Ebay!